> Why we should feel sorry for tech support people:
>
> **********
>
> A woman called the Canon help desk with a problem with
> her printer. The tech asked her if she was "running it
> under Windows." The woman then responded, "No, my desk is
> next to the door. But that is a good point. The man
> sitting in the cubicle next to me is under a window, and
> his is working fine."
>
> **********
>
> Tech Support: "OK Bob, let's press the control and escape
> keys at the same time. That brings up a task list in
> the middle of the screen. Now type the letter 'P' to
> bring up the Program Manager."
> Customer: "I don't have a 'P'."
> Tech Support: "On your keyboard, Bob."
> Customer: "What do you mean?"
> Tech Support: "'P' on your keyboard, Bob."
> Customer: "I'm not going to do that!"
>
> **********
>
> Overheard in a computer shop:
> Customer: "I'd like a mouse mat, please."
> Salesperson: "Certainly sir, we've got a large variety."
> Customer: "But will they be compatible with my computer?"
>
> **********
>
> I once received a fax with a note on the bottom to fax
> the document back to the sender when I was finished with
> it, because he needed to keep it.
>
> **********
>
> Customer: "Can you copy the Internet for me on this
> diskette?"
>
> **********
>
> I work for a local ISP. Frequently we receive phone calls
> that go something like this:
> Customer: "Hi. Is this the Internet?"
>
> **********
>
> Some people pay for their online services with checks
> made payable to "The Internet."
>
> **********
>
> Customer: "So that'll get me connected to the Internet,
> right?"
> Tech Support: "Yeah."
> Customer: "And that's the latest version of the Internet,
> right?"
> Tech Support: "Uhh...uh...uh...yeah."
>
> **********
>
> Tech Support: "All right...now double-click on the File
> Manager icon."
> Customer: "That's why I hate this Windows-because of the
> icons- I'm a Protestant, and I don't believe in
> icons."
> Tech Support: "Well, that's just an industry term sir. I
> don't believe it was meant to-"
> Customer: "I don't care about any 'Industry Terms'. I
> don't believe in icons."
> Tech Support: "Well...why don't you click on the 'little
> picture' of a file cabinet...is 'little picture' OK?"
> Customer: [click]
>
> **********
>
> Customer: "My computer crashed!"
> Tech Support: "It crashed?"
> Customer: "Yeah, it won't let me play my game."
> Tech Support: "All right, hit Control-Alt-Delete to reboot."
> Customer: "No, it didn't crash-it crashed."
> Tech Support: "Huh?"
> Customer: "I crashed my game. That's what I said before. I
> crashed my spaceship and now it doesn't work."
> Tech Support: "Click on 'File,' then 'New Game.'"
> Customer: [pause] "Wow! How'd you learn how to do that?"
>
> **********
>
>
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