Yes, we get more with sugar and honey than we do with vinigar and I
can see that smile plastered on your face Carla. I know you know
how to get what you want, your a master!!!! Keep it up, after all
it is our lives....
ken naehring wrote:
I am sorry Cathy that you are feeling so badly...
I agree with Liz, that training is needed and a compassionate heart...
Unfortunately we don't always encounter that... I have found that
for me I use a little humor and nice chit chat and it seems to break most
of the barriers on that level and when I go in, I ask how they are and
am always sure to smile at them in person and on the phone... If
that doesn't work, then I get more demanding and ask directly what there
problem is? I tell them that I know what mine is, I am having trouble
....................(I state it)... I usually end it with a smile and from
then on, am treated the same... Maybe our role is to be the teacher
of compassion and theirs is the student!!! Love you both and go for
it... You know what you need and you can get it done....!! Carla
