Dear Bob,
I hope I didn't give the impression the staff at my hospital are not courteous
and attentive. Sometimes they can take a half hour to answer a patient's call
-- 45 minutes once -- but I believe that is due to understaffing. Huge
hospitals of the kind I attend are very busy. I would say more than 90 per
cent of the staff are very friendly. Especially at night. I have talked with
them about their lives, my life, the theater, religion. I even had a nurse
enter my rooming singing a theater song he knew I liked!
The loudspeaker business is different. Cancer patients have an urgent need of
rest. The constant interruption of sleep by loudspeaker messages is surely
grotesque. It is about as impersonal as things can get.
Or have we become so used to sound bombardment in supermarkets, mass
transportation, etc. etc., that some of us don't even notice it? If so, I am
an oversensitive patient and must simply accept the fact that when you go to
the hospital you will not be spared such interruptions, even though they are
totally unnecessary.
Anyhow, thanks for your note, Bob.
Yours, the friendly
-- Ron
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